Articles

 Change Default Payment Method

Changing your default payment method is easy.  Log in to your client area and click your name in...

 Help! I can't connect to my site, my email seems to be down!

If you can read this and your own site is down, rest assured - the datacenter your site is in, is...

 How do I submit a trouble ticket?

There are a few ways to initiate a support request. The most preferred method is to do so through...

 I forgot my password and need a reset.

CPANEL /WHM Check your welcome email for the correct user name and password. If that password is...

 Managing Multiple Websites from a Single Hosting Account

Managing multiple websites from a single hosting account is easy but will require you to...

 My FTP password isn't working (or I forgot my FTP password). How can I reset it?

Log into cPanel. Click FTP Accounts. Under Account Management, locate the correct...

 What's the difference between the public_html and www folders, and which do I upload my web files into?

There really is no difference; Your web root (where you upload your web site (web accessible)...